Update from the Chair, Winter 2019
Winter may bring in some cold weather, but the sun is still shining over here at Mary's House. In this update Liz discusses the increased need for crisis accommodation, and how our team are banding together to create some big changes over the next few months.
It’s getting colder and as you probably are, I’m wondering where the sunny summer months went??
It’s been a busy first 6 months to the year starting with the changes we made to our operating model and the increased need for our crisis accommodation. We have been 80% full at the House and I give great thanks to our case managers Jo and Leonie who are working as a collaborative and highly effective team supporting women and their children into the House and then professionally and caringly case managing them into their new lives. Thank you!
Julie Stewart on our Board is a great support as supervisor to Jo and Leonie and we all appreciate the wisdom, guidance and unstinting generosity in providing this invaluable service. Julie has started a Quality Assurance Committee which she chairs, and that has the case managers and the Volunteer Coordinators on it and it’s a great way for us to ensure that we are providing a quality service to our clients, our staff and our other stakeholders. All suggestions for improvements or additions to the client experience can be fed through that Committee.
The Fundraising, Communication and Community Engagement Committee (FCC) – headed by Fran Hagon from our Board, with Committee members Roger Williams and Laura Rieveley from our Board have been busy managing the many aspects of this side of our business, with the assistance of Sonia McAlpine, NSWBA member. I’m happy to say that the newly appointed Fundraising, Communication and Community Engagement Co-Ordinator role has been decided and that the planning around our priorities is progressing at speed. The first Mary’s House end of financial year campaign for Donors has launched which is super exciting and Mary’s House is entering its own team into City2Surf this August which should be lots of fun.
I had pause to reflect on our business and I’ve run not for profits for nearly 2 decades now (gulp!) and the success of a not for profit is that there are three sides of the business that are essential – the service side, the fundraising side and the administration/finance functions and it’s fair to say that these three groups will always have different priorities. That’s normal. When the three areas are harmoniously pulling together and supporting each other’s goals, that’s a great organisation and I can see our three areas starting to really support each other’s objectives and that’s great news for our future success!
I’m looking forward to meeting as many volunteers that can come to our volunteer-get-together on Wednesday June 26th and I thank you again for all your hard work in realising the mission we’ve set for ourselves.