Frequently Asked Questions

What is Mary’s House Services?

Mary’s House Services is a community funded not-for-profit organisation established to provide safe refuge and wrap around professional services for women and children who have experienced domestic/family violence. At Mary’s House, we provide safe shared accommodation with individual bedrooms, case management and relocation services. At the Daisy Centre, we tailor services to women experiencing domestic violence according to their needs.

Who benefits from Mary’s House?

We specialise in supporting women and children who have experienced domestic/family violence through a dedicated team of trauma informed case workers and partnerships with other specialised and mainstream services. Mary’s House Services is non-denominational and inclusive, accepting clients from around Australia.

Who do I contact if I need support?

If it’s an emergency, please dial 000.

If you are experiencing a difficult situation and need help, you can ring the Domestic Violence Line
Toll free: 1800 65 64 63 TTY: 1800 67 14 42

This is a statewide service available 24 hours a day, 7 days a week and translators are available.

How can I help support Mary’s House?

There are many ways that you can help. You can connect and spread awareness via social media or email to family and friends. You can donate money, goods or services. You can fundraise, volunteer or get your community/workplace involved.

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What is the Daisy Centre?

The Daisy Centre is a warm and welcoming space providing tailored services to women before, during and after leaving a domestic violence situation. The Daisy Centre is a safe physical or virtual space where women experiencing domestic violence can access education, advice, referral, professional case management and safety planning, or simply the ability to use a phone and computer without being tracked. The Daisy Centre also offers therapeutic programs with free child care for victim-survivors who have escaped domestic violence and are rebuilding their lives.